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I highly recommend Lonnie Kunz for any project in the remediation business.
I am on the board of directors and live in a 20-story, 104-unit, high-rise condominium building. I was the single-point-contact for coordinating the clean-up of two unrelated, and yet similar, building casualties.
I met Lonnie early May 2009 when our high-rise condominium was experiencing two (2) water-based losses simultaneously. One was a flash flood that damaged 3 floors: 2 below street, lower-level parking/elevator floors, and the first- floor lobby. The other was a common-wall, water leak that penetrated and travelled down from the leak source on floor 17 to floor 10, damaging 16 units in all.
We needed professional help and we needed it immediately. Lonnie came at 6 AM to help assess the damage, create a clean-up plan and deploy disciplined crews of well-trained, experienced workers.
Above all else, I found Lonnie Kunz to be very calm, extremely organized, and thoroughly knowledgeable in the remediation process.
Additionally Lonnie demonstrated a:
- Firm grasp of priorities in scheduling expedient cleanup
- Tight command of his staff and vendors through decisive leadership
- Clear communication style backed up by detailed plans, schedules,
and spreadsheets
- Sensitivity to homeowner and resident's inconveniences
- Expert understanding all insurance compliance procedures
- Timely responsiveness to any changes, requests or needed meetings
When all work was completed, the debriefing meeting went very smoothly. Neither I nor the board president had any misunderstandings, loose ends, or complaints. We felt as though we were Lonnie's #1 client from the very beginning.
We have been fortunate to have Lonnie Kunz service our needs in a timely and professional manner. We would certainly re-hire Lonnie for any further needs. It's a definite comfort knowing people like Lonnie are there when you may need them.
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